Insights From the Top: Tina V. Murphy, Chief Revenue Officer for Global Healthcare Exchange

Contributed by: Alexandra Correll

As chief revenue officer of Global Healthcare Exchange (GHX), Tina V. Murphy is the driving force behind the company's customer focused culture.  GHX specializes as a healthcare business and data automation company that works tirelessly to help healthcare providers bring better patient care and savings to patients and the growing healthcare industry.  Since 2000, Tina V. Murphy has worked for GHX through a number of roles, including senior vice president of Global Product and Corporate Development, and as president of GHX Europe's business unit. 

These are the secrets to her success:

On Mentality
"I don’t believe that success is about natural ability; rather, it is about outperforming your gaps through hard work," Tina V. Murphy stated when asked about her work philosophy.  Her stellar track record and many accomplishments can be credited to her deeply rooted beliefs in the need to work hard, remain tenacious, and building and drawing upon the strengths of her teammates.

 "Just as I expect myself to rise to the occasion, I expect that of others as well. Nothing pleases me more than to hear from the team that I created an environment where they felt valued and able to achieve more than they thought they could."

This philosophy is experience based. Tina V. Murphy knows personally how rewarding rising to the occasion can be.  "At one of my first jobs, I was asked to do something that I thought was impossible, but being new in my role, missing expectations wasn’t an option. Two months later, I surpassed expectations. The lesson learned was the thrill of having an ambitious goal and then achieving it."

"That feeling has fueled my leadership philosophy - hire smart people and push them until they are uncomfortable, support/mentor them and then celebrate their successes. I continually raise the bar for myself and my team, while providing an empowering culture in which they can thrive."

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Business is a bottom-line proposition and we need to understand and articulate the role we play in executing on the company’s strategy. 

​On Career Building
The experience that Tina V. Murphy has amassed has given her powerful insights into how to achieve success, affluence, and larger monetary gains in the workplace.  She advises to remain result driven by focusing on your own personal goals as well as those of the company, and view every setback as a new and valuable tool for growth.  True to her personal mantra, Tina V. Murphy says that it is important to constantly try to outperform your own weaknesses.

"Know your strengths and understand your weaknesses.  Don’t apologize for who you are.  Your unique personality, experience and perspectives are precisely what can make you a powerful, effective and successful leader.  Believe in yourself and stand up for what you believe in. When you do, others will as well."

Tina V. Murphy stresses that knowing your strengths and understanding your weaknesses goes far in terms of salary and promotion negotiations.  This includes going into the negotiation with determination backed by research, analysis of your own work, and knowledge of the value that you bring to the company. 

"Know your worth.  Recognize your strengths and the value you bring to the organization.  Business is a bottom-line proposition and we need to understand and articulate the role we play in executing on the company’s strategy.  Then, when making your case, be concise and to the point.  The confidence you bring to the conversation will speak volumes."

On Overcoming Adversity in the Workplace
The outlook of constantly working harder, smarter, and tougher has given Tina V. Murphy a enlightened perspective on combating specific problems unique to women in the workplace.  "Women do face challenges or obstacles, but I believe focusing solely on those challenges could be a distraction.  Life will always present us with them.  What we control is how we handle those situations," she answered when asked about how she approaches adversity while working.
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"Women should recognize that they naturally bring a combination of knowledge and intuition to help navigate complex situations; they recognize nuances and motivations and can help ensure multiple perspectives are considered to develop the best strategy.  Too often, women try to model the behaviors of their male counterparts, while suppressing their natural strengths.  Cultivate those qualities that come naturally to you.  It is precisely those attributes that make you a powerful, effective and successful leader."

On Rising Above
GHX has recognized that Tina V. Murphy's skill set - as well as outlook - make her exactly the type of strong, effective leader that is needed to push the company to greater heights.  Before serving as chief revenue officer and senior vice president of Global Product and Corporate Development, Tina V. Murphy was president of GHX's European business for two years.  She headed to the assignment not only as a woman, but as an American woman. 

It is this distinction that initially caused some unrest in her team.  Using the same skills and philosophy that helped shape her career, she was able to build and nurture a workplace that communicated, contributed, and ultimately delivered and accomplished much more than they did previously.

The experience is one of her best memories.  "During my final week in that position, I received an email from one of the team leaders.  He wrote, “Before you came, I couldn’t imagine a female president and now I can’t imagine success without a female president.”  To this day that is my proudest moment - my presence and my actions opened the organization’s eyes to the power of female leadership," Tina V. Murphy shared.

And Soaring 
The power of female leadership, and the lessons and tenacity that it took to earn it are lessons that any inspiring business woman would benefit from.  "I am sure there are plenty of other people who have more natural ability than I do, but there are few who rival my drive, passion and desire to keep learning and growing. I focus on what matters – the company, its employees, and our customers – above all else. And I take full accountability for the results of my work, good and bad."  Tina V. Murphy's abilities lie far outside raw skill, and have been grown and honed over 25 years, making her the successful individual she is today.  The result?  A woman with a success story that some only dream of.